Frequently Asked Questions
Everything you need to know about shopping with Oregon for your home and living needs.
What is the standard shipping time for furniture and decor?
Most decor items ship within 3-5 business days. Larger furniture pieces usually arrive within 10-14 business days via our white-glove delivery service to ensure they reach your home in perfect condition.
Do you offer a warranty on Oregon home products?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects. We pride ourselves on the durability and craftsmanship of every item we sell.
What is your return policy if an item doesn't fit my space?
We offer a 30-day return window for most items. If a product doesn't fit your aesthetic or space, you can return it in its original packaging. Please note that a restocking fee may apply to oversized furniture.
Are your wood products sustainably sourced?
Sustainability is at the heart of Oregon. We partner with suppliers who utilize FSC-certified timber and eco-friendly manufacturing processes to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger home investments, we also offer flexible financing options through Klarna and Affirm at checkout.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.